Privacy Policy

Effective Date: December 3, 2024

At Valor Exterior Partners (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal information, including SMS communications.

For more details, visit our Privacy Policy at https://www.valorexteriorpartners.com/privacy-policy and Terms of Service at https://www.valorexteriorpartners.com/terms.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, mailing address.
• Service Information: Details about services requested or received.
• Communication Records: Emails, phone calls, and SMS message interactions.
• Payment Information: Billing details, including credit card information or other payment methods.
• Website Usage Data: Information collected through cookies and analytics tools, including IP addresses and browsing history.

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Deliver and manage the services you request.
• Communicate With You: Send updates via phone, email, or SMS, including service-related messages, appointment reminders, and project updates.
• Marketing (With Explicit Opt-In): Send promotional messages and special offers (only if you have opted in).
• Billing and Payments: Process payments and manage invoicing.
• Improve Services: Analyze service usage to enhance user experience and optimize our offerings.

3. SMS Terms of Service

By opting into SMS communications through a web form or other means, you agree to receive text messages from Valor Exterior Partners via RingCentral.

We send two types of SMS messages:

• Transactional Messages: Appointment scheduling and reminders, service updates, project notifications, order alerts, and account notifications.
• Marketing Messages (Optional Opt-In Required): Promotional offers, special deals, and marketing updates related to our services.

Message frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit https://www.valorexteriorpartners.com.

📌 Marketing SMS is only sent to users who explicitly opt in.
📌 SMS consent is not shared with third parties for marketing purposes.

For more details, see our Privacy Policy and Terms of Service.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Vendors assisting with payment processing, marketing, and customer support.
• Legal Authorities: When required by law, court order, or legal process to protect our rights, safety, or property.

5. Data Security

We implement industry-standard security measures to safeguard your personal data. However, no method of transmission over the internet is 100% secure.

6. Your Privacy Choices

• Opt-Out: You may opt out of marketing emails and SMS messages at any time by following the opt-out instructions provided.
• Access & Correction: You have the right to request access to or correction of your personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised Effective Date.

8. Contact Us

For questions about this Privacy Policy or your privacy rights, contact us at:

Valor Exterior Partners
📞 +1 (302) 735-0550
🌐 https://www.valorexteriorpartners.com

For more information, visit our Privacy Policy and Terms of Service.

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