Your Privacy is Our Priority
At Valor Exterior Partners (“we,” “our,” “us”), we are dedicated to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, utilize our services, or engage with us through SMS marketing, including our use of RingCentral for communication.
1. Information We Collect
We may collect personal information that you provide directly to us, such as:
- Contact Information: Your name, phone number, email address, and mailing address.
- Service Information: Details about the services you request or receive from us.
- Communication Records: Information from your interactions with us, including emails, phone calls, and SMS messages.
- Payment Information: Details such as credit card numbers or other payment information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To provide and manage the services you request, including scheduling, project management, and customer support.
- Communication: To contact you via phone, email, or SMS for service updates, appointment reminders, promotional offers, and other relevant information.
- Marketing: To send you marketing communications, including SMS marketing via RingCentral, with information about our services, special offers, and promotions that may interest you.
- Billing and Payments: To process your payments and manage your billing information.
- Improvement of Services: To improve our services, customer experience, and website functionality.
3. SMS Marketing
By providing your phone number, you consent to receive SMS messages from us via RingCentral. These messages may include service updates, appointment reminders, and promotional content. Message and data rates may apply. You can opt out of SMS marketing at any time by replying “STOP” to any message or contacting us directly.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in providing services, such as payment processors, marketing partners, and customer support providers.
- Legal Compliance: When required by law, to comply with legal processes or to protect our rights and property.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or electronic data transmission is completely secure, and we cannot guarantee absolute security.
6. Your Choices
- Opt-Out: You may opt out of receiving marketing communications, including SMS messages, by following the instructions provided in those messages or by contacting us directly.
- Access and Correction: You have the right to request access to or correction of your personal information held by us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Valor Exterior Partners
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Phone +1(302) 735-0550
